<div class="fusion-layout-column fusion_builder_column fusion-builder-column-26 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"> The DSW builds trust and productive relationships with people they support, co-workers and others through respectful and clear verbal and written communication. Uses positive and respectful verbal, non-verbal and written communication a way that can be understood by the individual, and actively listens and responds to them in a respectful, caring manner. Explains services and service terms to the individual being supported and their family members. Communicates with the individual and their family in a respectful and culturally appropriate way

Principles of Behavior

Course ID: 1124788

Principles of Behavior

This module helps us understand why people behave the way they do. It also teaches us how to recognize the things around a person that might affect their behavior and how to document our observations.

Learning Objectives

Recognize that all behaviors have a purpose, or function.
Understand the importance of focusing on the person when supporting their behavior, making sure to consider their preferences and cultural background.
Master the ABCs of behavior (Antecedent, Behavior, Consequence) to collect data and understand behavior patterns.
Learn how to ethically collect and manage information about people’s behaviors.

CMS Competencies

Communicationksdsw@tthree.org2025-08-15T13:45:25-05:00

Communication

The DSW builds trust and productive relationships with people they support, co-workers and others through respectful and clear verbal and written communication.

Uses positive and respectful verbal, non-verbal and written communication a way that can be understood by the individual, and actively listens and responds to them in a respectful, caring manner.
Explains services and service terms to the individual being supported and their family members.
Communicates with the individual and their family in a respectful and culturally appropriate way

Evaluation and Observationksdsw@tthree.org2025-12-19T12:44:23-06:00

Evaluation and Observation

The DSW closely monitors an individual’s physical and emotional health, gathers information about the individual, and communicates observations to guide services.

Helps with the assessment process by gathering information from many sources.
Uses the results of assessments to discuss options with the individual and with team members to guide support work.
Collects data about individual goals and satisfaction with services.
Observes the health and behavior of the individual within his or her cultural context.

Person-Centered Practicesksdsw@tthree.org2025-10-14T15:26:26-05:00

Person-Centered Practices

The DSW uses person-centered practices, assisting individuals to make choices and plan goals, and provides services to help individuals achieve their goals.

Helps design services or support plans based on the choices and goals of the individual
supported, and involves the individual in the process.
Builds collaborative, professional relationships with the individual and others on the support team.
Provides supports and services that help the individual achieve their goals.
Participates as an active member of service or support team.
Works in partnership with the individual to track progress toward goals and adjust services as needed and desired by individual.
Gathers and reviews information about an individual to provide quality services.
Completes and submits documentation of services on time.

Take Training

Test Out Course ID: 1124790

Test-Out Version

To test out of this module:

You must pass a competency exam by 90% or more.
You only get one attempt to pass the competency exam.
You must answer all questions.
If you pass the competency exam, you will earn the certificate for this module without having to complete the training.
If you do not pass the competency exam, you will have to complete the full training module to earn the certificate for this module.
There is no penalty for attempting the test-out exam and not passing.

Test Out Training

Preview Course ID: 1126842