<div class="fusion-layout-column fusion_builder_column fusion-builder-column-27 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"> The DSW builds trust and productive relationships with people they support, co-workers and others through respectful and clear verbal and written communication. Uses positive and respectful verbal, non-verbal and written communication a way that can be understood by the individual, and actively listens and responds to them in a respectful, caring manner. Explains services and service terms to the individual being supported and their family members. Communicates with the individual and their family in a respectful and culturally appropriate way

<div class="fusion-layout-column fusion_builder_column fusion-builder-column-28 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"> The DSW respects cultural differences, and provides services and supports that fit with an individual’s preferences. Provides or accesses services that fit with the individuals’ culture or preferences. Seeks to learn about different cultures to provide better support and services. Recognizes own biases and doesn’t let them interfere in work relationships. Respects the cultural needs and preferences of each individual. Assists the individual to find social, learning and recreational opportunities valued in their culture.

Adaptive Communication

Course ID: 1128705

Adaptive Communication

This module explores different communication methods and devices, including virtual and low-tech supports. Effective communication with different communication abilities (nonverbal, hard of hearing, etc.) is also included.

Learning Objectives

Identify the different methods of communication
Identify different forms of augmentative alternative communication
Learn and apply different strategies for fostering communication
Recognize communication aids that can be used for specific conditions

CMS Competencies

Communicationksdsw@tthree.org2025-08-15T13:45:25-05:00

Communication

The DSW builds trust and productive relationships with people they support, co-workers and others through respectful and clear verbal and written communication.

Uses positive and respectful verbal, non-verbal and written communication a way that can be understood by the individual, and actively listens and responds to them in a respectful, caring manner.
Explains services and service terms to the individual being supported and their family members.
Communicates with the individual and their family in a respectful and culturally appropriate way

Cultural Competencyksdsw@tthree.org2025-08-15T13:46:21-05:00

Cultural Competency

The DSW respects cultural differences, and provides services and supports that fit with an individual’s preferences.

Provides or accesses services that fit with the individuals’ culture or preferences.
Seeks to learn about different cultures to provide better support and services.
Recognizes own biases and doesn’t let them interfere in work relationships.
Respects the cultural needs and preferences of each individual.
Assists the individual to find social, learning and recreational opportunities valued in their culture.

Education, Training and Self-Developmentksdsw@tthree.org2025-04-15T22:34:12-05:00

Education, Training and Self-Development

The DSW obtains and maintains necessary certifications, and seeks opportunities to improve their skills and work practices through further education and training.

Completes training and continues to develop skills and seek certification.
Seeks feedback from many sources and uses to improve work performance and skills.
Learns and stays current with technology used for documentation, communication and other work activities.

Take Training

Test Out Course ID: 1128707

Test-Out Version

To test out of this module:

You must pass a competency exam by 90% or more.
You only get one attempt to pass the competency exam.
You must answer all questions.
If you pass the competency exam, you will earn the certificate for this module without having to complete the training.
If you do not pass the competency exam, you will have to complete the full training module to earn the certificate for this module.
There is no penalty for attempting the test-out exam and not passing.

Test-Out Training

Preview Course ID: